The Connecticut Business Owners’ Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your [Small Business] (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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A Responsive Committed Partner

The biggest benefit in using Skilled Cyber is responding to our firms focus on cyber-security and privacy while also recognizing the speed and pace required by our very demanding Fortune 500 clients.

T4D’s willingness to learn and a desire to become a knowledgeable and meaningful partner capable of solving our IT problems expeditiously.

The founder of T4D has solid background in many areas of Information Technology coupled with a driven desire to keep our environment operating securely and reliably.

Greg Varelas General Manager
LectureLinx, Inc 758 East Main Street, Branford

The one-stop-shop: Professional, Prompt and Knowledgeable

Having highly skilled people fulfill our entire IT function in a “one-stop-shop”. They are real partners in helping us build our business. Skilled Cyber has stronger networking capabilities and is able to remotely access any machine to fix issues. They also were able to put all our files, servers, programs and Windows Desktops in the Amazon Web Services cloud which provides us more security and resiliency.

I can’t recommend them enough! Having Skilled Cyber manage all of our IT needs frees up the rest of the organization to focus on our mission and help us be successful at what we do.

Spike Lobdell President
New England Science & Sailing 70 Water Street, Stonington